> OUTSOURCING
MSTART is unique in offering FIXED-COST CONSULTING when you outsource the management of your databases to us. Under this model, we shoulder all the risk of variables, unforeseen events and unplanned outages. How can we do this? Because we only have Senior DBAs on staff, and we are solidly confident in the stability of our managed systems. Our programs and methodologies have been proven over the years, and at multiple customer sites large and small.

> DEVELOPMENT
Start with an estimate For any project, one of the first things you probably want to know is how much it will cost. The cost of any development project is a relatively complex question, because each project is unique. Before any work is started, we will provide you with a document detailing the estimate according to the defined scope, our development rates, and total estimated costs. Letter of engagement After the estimate is approved by the client and after meetings and interviews take place to better understand the details of the project; the MSTART.com team presents our understanding of your the needs and objectives in a letter of engagement. The document describes the project's background, objectives, scope, approach, staffing, timing, professional service fees, terms & conditions, and finally and when the terms of this letter are acceptable, a letter agreement execution will be signed.

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