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Performance management uses
both methodology and technology to help motivate
and manage your organization by aligning execution
with strategy. A performance management solution
can help organizations align organizational units,
operational processes and individuals with pre-defined
goals and objectives, born of a common strategy.
With the continual loop of insight provided by
performance management solutions, organizations
can easily manage their ongoing effectiveness
to improve overall performance against their goals
and objectives.
Business Intelligence
and Performance Management
Business intelligence is technology that helps
you measure and monitor your organization's performance
to understand organizational units, business process,
and individuals. Dashboards and reports provide
convenient presentations for business intelligence.
On the other hand, performance management combines
both technology and methodology - explicitly tied
to strategy - to help companies motivate and manage
an organization by understanding, optimizing and
aligning organizational units, business processes,
and individuals from a strategy with goals and
objectives to execution. Strategy plans, scorecards,
dashboards, and reports are all needed for performance
management.
Dashboards and Scorecards
Dashboards are designed for specific functional
roles to monitor progress against individual objectives
while scorecards help organizations manage progress
against both short and long term strategy. When
used for performance management, scorecards also
typically include views that track progress to
operational program milestones.
Strategy Plans
A strategy plan is a visual representation of
an organization's strategy and includes the processes
and systems needed to implement the strategy.
Strategy plans are used to communicate, motivate
and align the organization to ensure successful
execution. Strategy maps (such as those used in
Balanced Scorecard solutions) and cause-and-effect
diagrams (such as fishbone or weibull) are all
types of strategy plans.
The benefits of applying Performance
Management Balanced Scorecard can be summarized
as follows:
> Balanced Scorecard helps align key performance
measures with strategy at all levels of an organization.
> Balanced Scorecard provides management with
a comprehensive picture of business operations.
> The methodology facilitates communication and
understanding of business goals and strategies
at all levels of an organization.
> The balanced scorecard concept provides strategic
feedback and learning. Balanced Scorecard helps
reduce the vast amount of information the company's
IT systems process into essentials.
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