Background
Prescription Online Drugs is a leading established
Canadian online pharmaceutical supplier
with medicines with the highest standard
form major suppliers. Since 2002 one of
its driving forces has been performance-based
marketing program that now accounts for
20 percent of the online retailer's business.
Business Challenge
After a year of being online, Prescription
Online Drugs decided that it was time to
allow affiliates to promote the site even
further. There were several commercial affiliate
programs on the market; however most were
not versatile enough to "plug in" to the
current system. This is where they decided
to make an affiliate and tracking system
with MSTART.com. When MSTAR.com first started
writing the affiliates program, Prescription
Online Drugs already had well over 8,000
customers and 3,000 members subscribed to
its newsletter list. The affiliate program
had to be simple to use and allow anyone
with a web site to simply copy and paste
some HTML code in the form of a link on
his or her site.
The affiliate program needed
to server 5 main requirements:
> Boost site revenue for Prescription
Online Drugs
> Open several other possible marketing
channels
> Increase the awareness of the Prescription
Online Drugs brand
> Bring the power of automation and tracking
into play
> Allow affiliates to track their sales
and traffic to Prescription Online Drugs
site
Solution
Before the affiliate program was developed,
the Prescription Online Drugs web site had
a logical layout with room for expansion.
It also had some 3,000 potential affiliate
members on its newsletter list, which are
contacted monthly.
The affiliate program is another
feature of the Prescription Online Drugs
web site, and as such, several methods were
developed to promote the program to both
new and existing Prescription Online Drugs
visitors and customers:
> Newsletter: Each episode
of the Prescription Online Drugs newsletter
includes a text ad that describes the affiliate
program and how it can be used so that visitors
can profit.
> Site: The Prescription
Online Drugs site contains a scrolling marquee.
This marquee generates excellent click-thru
rates of 3-4%. A mention of the affiliates
program was added to the marquee and it
received a 1.7% click-thru rate, which is
well above the industry average.
> Word of mouth: The most
effective method for promoting the affiliates
program was via word of mouth. In just 3
days, Prescription Online Drugs had well
over 50 people already implementing the
affiliates program into their web site from
word of mouth recommendations alone.
The affiliates program needed
several different modules, these modules
are:
> Affiliate Signup: This
function accepts the details of an affiliate
and stores them in the database.
> Affiliate Login: Once
signed up, an affiliate can login to access
his affiliate statistics as well as the
page to generate links, banners, etc.
> Link Generator: Prescription
Online Drugs affiliate program allows its
affiliates to choose from a wide range of
both text and banner links for their site.
Affiliates can link to individual products
and categories, or they can choose from
any of the 8 pre-made affiliate banners.
> Click-Thru Reports: After
affiliates have taken their tracking code,
this function allows the affiliate to see
the number of click-thru from visitors to
their site. These results can be viewed
for last week, last month, or between particular
dates.
> Sales Reports: Allows
affiliates to view how many sales have resulted
from their visitor's click-thru to the Prescription
Online Drugs web site.
Conclusion
The Prescription Online Drugs affiliates
program increased sales dramatically and
all objectives in terms of branding, profits
and market share were achieved. The affiliates
program has been running for 1 year now
and has well attracted well over 500,000
unique visitors from the various sites that
Prescription Online Drugs 's affiliates
have setup. If I could recommend just one
way to boost the traffic and sales of an
already existing web site, then it would
have to be an affiliates program!
Technology Used
Server: Linux
Database: MySQL
Web Server: Apache Web
Programming: PHP
Other Projects
Other E-Business consulting clients
IBM Canada
CGI
Insight Canada
Bell Canada
Cyber World Group
Francite.com
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